10 Questions to Ask an HVAC Contractor

Choosing the best HVAC contractor to replace or service your home comfort system can be intimidating. That decision is important because the contractor you hire heavily impacts your HVAC system’s quality, longevity and efficiency for years to come.

To make it easier for you to come to an informed decision, research several companies in your area that might be suitable for the job. Once you create a shortlist of a a small number of candidates with sufficient experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This should be the first question on your list. Hiring a licensed contractor ensures that they meet the state and local criteria for HVAC companies. Then, insurance shields you from liability in case of accidents during the course of the project. A respectable HVAC contractor can show proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an HVAC system that isn't the right size for your space causes inefficient performance and could decrease the unit’s service life. A knowledgeable contractor can evaluate your home and decide the recommended heating and cooling capacity of your new HVAC equipment for the best comfort and longevity.

3. What Brands Do You Carry or Recommend?

Many furnace and AC brands offer systems with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you find the optimal fit for your specifications. To get an idea of equipment quality and prices, consider asking for a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal quote. When you have an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you know more about where your money is going. Get estimates from several HVAC contractors to help you compare prices and protect you from unanticipated costs.

Remember, extremely low estimates don’t always bring on the savings you are hoping to get. You’ll likely end up with second-rate equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC profession’s standard. However, you should also inquire about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are essential to maximize your HVAC system’s efficiency and life span. Consider selecting a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your heating and cooling company promotes solid long-term HVAC performance. It also will help you avoid having to restart your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work requires permits from local or state agencies. A reliable contractor should handle this process on your behalf, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to understand how a contractor structures their payment schedule. Always ask if they offer financing options or if they require full payment as soon as the work is complete.

9. How Long Will the Installation Take?

How long it takes to install HVAC equipment will vary based on the project's size and scope. Still, having a clear timeline is fundamental to minimize disruption to your day-to-day routine. Your contractor should give a sensible time frame to bring the project to its conclusion and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to recommend ways to maximize energy efficiency by doing a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a more modest heating and cooling system. The result is a more budget-friendly up-front investment and lower utility costs for years to come.

Contact Service Experts Heating & Air Conditioning for HVAC Contracting Services in Longmont

At Service Experts Heating & Air Conditioning we know that choosing the right HVAC contractor is a major choice you shouldn’t take lightly. As industry leaders with years of experience and as one of roughly 100 Service Experts locations across North America, the staff at Service Experts Heating & Air Conditioning proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the satisfaction of completing a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to reach out at 303-647-5749. Whenever you contact a Service Experts office like Service Experts Heating & Air Conditioning, we’ll be ready to answer your questions and help you make the right decisions for your heating and cooling needs.