Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be very aggravating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are techniques to find the cause of the problem and possibly resolve the issue on your own. While challenging issues are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting ideas to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

It can be very frustrating when your heat pump’s not cooling or will not switch into heating mode.

Fortunately, there are techniques to find what’s causing the problem and maybe even resolve the issue on your own. While complex issues are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some everyday heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting strategies to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC company to diagnose and correct issues with your heat pump, there are several actions you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Make sure your thermostat is in the correct mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Inspect the circuit breakers. Make sure the circuit breakers for the heat pump and the air handler/furnace are in the appropriate position. Occasionally a tripped breaker can prevent the heat pump from working effectively. 
  • Assess airflow and filters: Weak airflow caused by dirty filters, blocked vents or other obstructions can cause inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could reduce airflow.
  • Look over the outdoor unit: Check the outdoor unit and condenser for dust, dirt or plant life that might be limiting airflow. Remove any items that might impair the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump problems can be readily solved by homeowners, sometimes it’s a good idea to reach out to a professional for help. For instance, if you have concerns about the power supply to your heat pump, it’s safer to call a Expert.

Heat pumps may be stuck in heating or cooling mode for any number of reasons that require technical training, such as improper refrigerant levels or difficulty with temperature sensors or valves. If one of those problems is causing your heat pump to get stuck in the wrong mode, it’s best to have it repaired by a skilled professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried out our suggested troubleshooting steps and your heat pump is still stuck in heat mode, ring one of the qualified technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue correctly and quickly make the necessary repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the trusted choice for heat pump repair in the U.S..

For reliable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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