Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

This past May, Service Experts Heating and Air Conditioning of Raleigh got a call from a wonderful man named Jimmy from the Raleigh area who told our team about a very exciting project he was working on for his neighbor Kyla.

Kyla Tracy is nine years old and was born with Osteogenesis Imperfecta, also known as brittle bone disease. She depends on a wheelchair to move around and her home was not wheelchair compatible, mainly due to the size of the equipment. When Jimmy became aware of the issue, he wanted to remodel the Tracy family’s house to make it fully wheel-chair friendly. But because of the age of the home, remodeling was going to be a bigger job than he first thought. Not yet defeated, Jimmy thought about transforming the Tracy family’s carport into a wheelchair accessible living area, which would contain Kyla’s own bathroom, playroom, bedroom, and kitchenette.

Thrilled to have a working plan, Jimmy started contacting local businesses, including building supply companies, plumbers, and electricians and everyone said they would be honored to help and contribute services and supplies. He contacted Service Experts of Raleigh for the HVAC (heating, ventilation, and air conditioning) part of Kyla’s new mini suite. A couple of Service Experts employees went over to learn more about the project and were blown away by how bright and sweet Kyla was and they determined they had to contribute.

Kyla’s father, Jared Tracy, said he expected to pay for the $12,000 heating and cooling systems for his little girl’s new mini suite, but with the assistance of Lennox and RE Michel, Service Experts of Raleigh was able to give the Tracy’s an invoice that read:

“We are honored to present you with a complete heating and cooling system at not cost as long as we can all get a hug.”

The employees at Service Experts of Raleigh were thrilled to help provide such a precious girl with a much-deserved place of her own that allows her to maneuver her wheelchair safety and efficiently. The work isn’t done yet, though. Kyla’s family is raising money to purchase a wheel-chair friendly van to better transport their family. To find out more or to donate to Kyla’s van, please visit their GoFundMe account.

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