What is a Service Call Fee and How Does it Impact Me?

When looking for a heating and cooling contractor, you may have run across the term “service call fee.” Also called a “trip charge,” this fee is the amount an HVAC company charges for sending a technician to your home when your furnace or air conditioner starts malfunctioning. 

Why Do HVAC Companies Use a Service Call Fee? 

A service call fee includes the cost of traveling to your home. After all, this takes time, uses fuel, and accumulates wear and tear on the company vehicle. Remember that service call fees don’t typically come with parts and labor if you choose to go with a repair or replacement. 

How Expensive is a Service Call Fee? 

Every HVAC company chooses how much to charge for a service call. Some companies use a standard or flat rate for every service call, while others adjust the price if the customer is located outside the usual service radius. The exact cost varies by market and company, but you could expect an average trip charge to be between $79 to $129. 

Who Covers the Service Call Fee? 

If you schedule a service call, you will need to pay the trip charge regardless of what step you take after. For starters, you may decide to agree with the technician’s recommended repair or replacement, depending on which choice is more cost effective. 

You are welcome to compile multiple job estimates from trusted HVAC companies—just don’t forget that you can end up paying a trip charge for each one. Even if you take no action after the first service call, you will still owe the contractor a fee for coming to your home and completing diagnostics. 

How Can I Skip Paying a Service Call Fee? 

A good way to minimize trip charges is to participate in an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships come with a waived service call fee, and so we’ll come to your home and check your HVAC system for free. 

Other money-saving benefits of an HVAC maintenance membership are: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is behaving strangely, or you’re considering an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is happy to help. We charge some of the lowest service call fees to get your HVAC repair or replacement going the right way. We are also eager to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re looking to enjoy savings and peace of mind while boosting efficiency and home comfort, give us a call at 866-397-3787 today!