What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your air conditioner needs repair at your Longmont home and you have no idea what to expect. It’s stressful enough to let an AC repairman into your home, but then to not know what exactly they’re going to do can add even more unnecessary stress. No worries! Service Experts Heating & Air Conditioning is here to fill you in on the standard A/C system repair process so you will be ready when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to verify that it’s not simply a thermostat settings issue. The technician will check that the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioner. A flawed or wrongly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They might set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then probably request to see the air conditioner. Same as a doctor, the repairman will begin their trial and error testing process. There are many things that could be the cause for an air conditioner that isn’t operating properly, and it’s up the service tech to look into all the possible reasons starting from the most normal issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioner diagnosis, they will likely check the air filter to make sure it’s not obstructed or in need of replacing. They will check the AC refrigerant levels, make sure the air condenser fan is spinning properly, make sure that the size of your air conditioner is correct for the size of your house, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning repairman has found the issue, he should explain all your options. The discussion will usually start with the repairman explaining what the trouble is, what part (if any) failed, how or why it died, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will include swapping out the part and correcting the problem, but may also include upgrading parts of the AC system, the A/C system itself, or your whole heating and cooling system. In some cases, it may make more sense to purchase an entire new heating and AC system, specifically if the AC is past its prime, or likely to break down again and end up with you spending more on AC repairs in the long run. The service tech will go over how much time, effort, and cost it will take to rectify the issue.

The service tech might now explain what could have been done to avoid the problem or part failure and how to keep a future issue. This usually includes proactive maintenance, which not only helps avoid an air conditioning breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioner repair businesses will offer an annual maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

Finally, they will explain the process for repairing the failed part or resolving the trouble. If you decide that A/C system repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts necessary and plan your next appointment to fix your air conditioner. Or, if the part required is already handy on their van, they will begin the AC repair work with your permission.

Remember that throughout Longmont your HVAC equipment is in good hands with Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your AC or what to expect with your A/C system repair, give us a call day or night at 303-647-5749 and we’ll be happy to discuss the process.

Contact Us