What to Expect During an AC Repair Appointment

So, all of a sudden your air conditioning system needs repair at your Columbus home and you’re not sure what to expect. It’s daunting enough to welcome an air conditioner repair technician into your home, but then to wonder what they’re going to do can add a whole other level of concern. But fear not! Stevenson Service Experts is here to fill you in on the general AC repair process so you can be informed when an expert A/C system service technician needs to pay you a visit. 

AC Repair Starts Simple 

When the service tech comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not simply a thermostat settings issue. The service tech will check that the thermostat is switched to cool and then reduce the temperature to see if that will activate the air conditioning system. A flawed or wrongly connected wire could be all that’s standing in the way of you and a comfortable home. 

If there is still an issue, the technician may need to look at your circuit breaker box. They may set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system. 

Getting to the nitty-gritty of AC Repair 

The technician will then probably ask to see the air conditioner. Like a doctor, the service tech will start their trial and error testing process. There are several factors that could be the cause for an AC that isn’t operating properly, and it’s up the repairman to investigate all the possible causes starting from the most usual issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer. 

During the air conditioner diagnosis, they will probably check the air filter to verify it’s not blocked or needs to be replaced. They will check the AC refrigerant levels, make sure the air condenser fan is circulating properly, make sure that the size of your A/C system is appropriate for the size of your residence, and check the electronics, safety controls, and wiring. 

Once the air conditioner repairman has discovered the problem, he or she should explain all your choices to you. The exchange will usually start with the technician explaining what the problem is, what part (if any) failed, how or why it failed, and A/C system operate}. 

The technician will then go into your options, which will involve swapping out the part and resolving the issue, but could also involve upgrading parts of the air conditioner, the air conditioner itself, or your complete heating and cooling system. In particular cases, it may make more sense to invest in a whole new heating and AC system, especially if the A/C system is past its prime, or prone to breaking down again and end up with you spending more on A/C system repairs by the time it’s all said and done. The service tech will go over how much time, effort, and cost it will take to fix the trouble. 

The technician might now explain what could have been done to avoid the issue or part failure and how to prevent a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps avoid an A/C system breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert AC repair centers will offer a yearly maintenance plan so you don’t have to worry about making future AC tune-up appointments for your HVAC equipment. 

At the end, they will discuss the process for repairing the failed part or resolving the trouble. If you decide that air conditioning repair is better for you than investing in an AC system upgrade, the repairman will order any parts necessary and set up your next appointment to repair your air conditioner. Or, if the part required is already handy on their truck, they will go ahead and start the AC repair work with your permission. 

Keep in mind that throughout Columbus you’re in good hands with Stevenson Service Experts. Our technicians are ACE-certified and have undergone extensive background checks so you can feel confident with the technicians we send into your home. If you ever think of any questions about your A/C system or what to expect with your AC repair, give us a call 24/7 at 614-334-3192 and we’ll be happy to walk you through the process. 

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