Service Experts Heating & Air Conditioning Reviews

"He ws one time. Friendly and knowledgeable."

"He offered money saving solutions"

"I was very satisfied with the service provided. The new furnace is installed and working well."

"I was pleased by Chris and his approach to my request for a bid on a new AC. However I never did get the quote. George Boedecker"

"very through"

"Very efficient"

"The young man was very nice and answered any question I had"

"Knowledgeable and excellent service"

"Liam personable and efficient"

"The technician was very knowledgeable and completed the visit quickly."

"-VIctor was so helpful and efficient and even helped us with a mysterious wet spot problem we are having and arranged for the plumber to come today."

"Dave was very explanatory in his service on the furnace and provided tips that we should be using. Dave is always friendly when he comes over to service the equipment. Great guy!"

"Knowledgable tech"

"Tim was very knowledgeable and very thorough."

"They provided good service and good advice for improving the efficiency of my system."

"Showed up promt and on time"

"He was knowledgeable, on time, and courteous."

"The tech was very nice and easy to have in the house, did a great job, and did it quickly."

"Duplicate texts and phone calls to set an appt. that is already set for AC. Work by tech was fine yesterday, he gets a 9."

"Keegan answered all my questions and explained to me all he was doing. He is clearly very knowledgeable and congenial. Strongly recommend him."

"were able to get my emergency flood issue resolved the same day I called Catherine was very helpful in booking the fix quickly"

"Even though SE had given us a quote earlier this year to get our water tank issues fixed, they didn't have record of that or the correct parts. The service men were very nice but told us they would call us back that same day to schedule the actual fix. That was 2 days ago and we have heard nothing back."

"Prompt service and Tim was so smart-knew what problem was fixed it and advised me what to do next time"

"Jim was friendly, knowledgeable and accomodating. He was real easy to deal with and related to our needs. He worked with precision and care and speed. We also appreciate Karen in the office when we needed to make changes."

"Tech was courteous and prompt"

"He seemed knowledgeable and knew the part whereas the weekend tech did not know what it was. Made effort. Polite."

"I trust James who does great job."

"I don't know why I was charged for a service call. You installed my boiler barely a year ago, and the water drain you installed leaked water all over the floor instead of into the floor drain. This was the ONLY reason for the service call, so why was I made to pay for it? The call was necessitated by failure to install the drain pipe correctly in the first place."

"arrived quickly and solved the problem"

"He has tried hard but the trouble has not been fixed, yet."

"He was on time, called ahead to tell me he was in his way, very courteous and answered all my questions"

"Timothy has been here before and we're always happy to see him. He is friendly, courteous and knowledgeable."

"Very professional and helpful"

"provided service requested satisfactory"

"The guys were very thorough, taking multiple readings and verifying with the field supervisor all along the way."

"courteous, professional, and solved my problem"

"MY REMARKS ARE MAINLY ABOUT CHRIS AS ORIAN LEFT TO GO TO ANOTHER JOB AFTER A BRIEF STAY HERE. CHRIS COULD NOT HAVE BEEN BETTER - SO PLEASANT AND POLITE,, THOROUGH, EXPLAINED EVERYTHING, SO PLEASE SEND CHRIS BACK IN THE SPRING/SUMMER FOR THE AC CHECK."

"James is the best"

"Derrick was very thorough in explaining everything to me."

"Rafael was great and is always very professional and knowledgeable."

"Keegan, very professional, courteous and respectful. Did a great service call."

"Liam was very nice and helpful and explained everything he was doing"

"I'm not sure which visit / activity this survey is supposed to be about. I had an annual furnace service on Dec 31. I had an Aprilaire 800 installed on Jan 2. I have no issue with the service on the furnace. I think the way the failure of the old humidifier and lack of service available and lack of discount on the new unit is not the kind of treatment I expected from Service Masters. I purchased the previous unit on Service Experts recommendation, something which should carry the weight of we support what we sell. But in this case, you don't. I have no issues with the installation work performed by ServiceExperts on the AprilAire. Regrettably, the installation was delayed because the electrician did not arrive on time. Eventually the unit was connected, but the process of installing a subpanel was delayed to some vague time in the future (which better be before the Air Conditioner is needed."

"The sales rep. was informative and offered the options that would work best for our home. The install team was very professional and thorough."

"seemed to be very thorough......I DID REQUEST JAMES, however as in all of my previous calls..."

"Jim is always professional and arrives on time."

"They were respectful and informative and I felt I could trust what they told me."

"Professional, courteous service."

"Both were friendly and helped figure out the problem quickly!"

"Liam was professional, courteous, and explained what needed to be done to solve the problem with the S30 iComfort thermostat."

"The tech provided thorough explanations of services he provided that day as well as suggestions for future improvements."

"They called to get a tuneup for my furnace then it wasnt working (the pilot wasnt even on) and come to find out the tech set something up where it burned out another part. Then they can and sold me a furnace and hot water heater which I now needed and the warranty isnt even included. You have to pay extra for a warranty on the units. To me if your selling something thats good quality then the warranty is included NOT EXTRA. Poor service from the beginning and I feel they ruined my unit Just to sell me another."

"Replace the canister and fixed the voltage so steam humidifier worked properly"

"because it was between an 8 and a 10"

"nice and professional technician and phone reps."

"Fast effective service"

"Quick, friendly service. Expertise."

"Technician was great and explained aspects of services and maintenance"

"My questions were answered"

"efficient, professional"

"Derrick is very competent and resourceful, and got my boiler fixed promptly. His work is reliable and he takes the time to explain what needed to be done, which I appreciate."

"Chris conducted a thorough comprehensive of both Lennox units, identified a failed control unit in one and a failing part in the other. Submitted order for replacement part. Chris is the best person you've ever assigned to our service."

"Rafael is thorough, personable, and professional."

"Liam called before coming to our house and let us know he would also have his manager with him as he was being graded on his performance. Both were very professional and went over their procedures and what needed to be done, etc."

"We had a furnace intermittent circuit boad failure that was obviusly very hard to diagnose. I know because I've been in this situation. He did not give up and ordered a new board and installe it."

"He showed me the list of things he checked on. It seems like he did what the furnace needs to keep working for a long time."

"The office called to let me know the tech would be at the later end of the appointment, which was REALLY appreciated! And the tech was fast and thorough, as always."

"Job was done well and expediently."

"Keegan is a very capable tech who answered all our questions easily"

"Rafael, first of all, remembered that he had been to our home 31/2 years ago. Very friendly, respectful and knowledgeable."

"After Orian we had pretty high expectations! Liam came in and was every bit as competent!"

"Educational, friendly, thoughtful, and thorough."

"Thank you for sending both men promptly to my home this past week for my "gas smell" complaint. The furnace was inspected and air quality tested and they found nothing. It helped allay my fears and gave me some peace of mind."

"Keegan was very courteous and professional"

"So far he didn't fix something that wasn't broke."

"Disposal was cleared, so it is working again. Metal piece the was blocking it went SOMEWHERE. HOPEFULLY not somewhere that will cause further problems. It took about 15 minutes, (maybe less). Price was pretty high for that ! $204"

"Liam was friendly, informative, and professional."

"Humidifier repair is working well. Christopher was friendly and did a good job."

"Rick was very prompt, personable, and professional. He did a great job."

"PROFICIENT, HELPFUL."

"I was very satisfied with the repairman but unfortunately don't remember his name. However, I strongly suggest that you include the $99 service charge in the combination service plan, since I almost didn't do it otherwise, especially considering I could have easily fixed the problem if I had known that it was caused by my replacing the filter, which should be included in the manual. It made me suspicious that this was just a strategy to charge for a service call for pretty much nothing."

"Tech arrived on time & did a good job. Did not call ahead of time to announce his arrival."

"I felt that Chris did a good job servicing our furnace and provided specific feedback about potential issues."

"The technician was very professional."

"Oryan was the best tech you have sent out here! He listened, diagnosed the problems and gave great advice."

"Thorough and friendly service"

"Technician was very knowledgeable and friendly."

"Keegan did an excellent job of explaining and giving us an overview after he finished the service.."

"The serviceman came to our house very quickly after we called and fixed the problem in a very short time."

"Took plenty of times to help me get the app set up on my tablet & get the humidifier working."

"Your on-site technicians where properly skilled and did a good job. Taking 4 days to get a blower motor was far longer than I expected. We don't live in the wilderness, 1000 miles from supply houses. I was amazed that you had the part UPS shipped from Denver. In my limited experience, most trades have arrangements with Denver supply houses that send their delivery trucks around the front range doing next day deliveries to their service company customers. Especially when the end customer is in "no heat" status. It is more urgent than needing a washer to fix a leaking faucet!"

"Keygen is very knowledgeable and professional."

"Efficient, timely,professional."

"Professional"

"Timothy took care of 2 boilers even though he wasn't scheduled to do that."

"James arrived even before the expected time..was efficient. Good sense of humor. Respectful. With a joking smile, he offered to change any lightbulbs in high places!!!"

"Everything was on time and correct."

"Courtesy and friendly."

"Timothy was prompt, professional, explain what we was doing and what he found"

"It seemed my furnace has been fixed. Time will tell."

"Rafael was within his time window, called first to say he was on his way and was extremely professional."

"I had called early in the day to get service because I had no heat. They said they could fit me in at the end of the day. We waited until about 8pm for someone to show up and I ended up calling to find out the appointment was never scheduled. It was 8 degrees outside and my house was nearing 38."

"After hours on a cold snowy night they came and took care of the problem quickly."

"Tech arrived very late, but with a good explanation and help from company to get him here at all. Quickly diagnosed a problem and made plans to order a part and fix it later."

"Very knowledgable. He knew what he was doing."

"We had a tricky situation, but I felt like you got techs here reasonably quickly all four times that it took to finally get the issue resolved."

"Keegar was professional and explained my report"

"The technician, was a young man with glasses. I dont remember his name and the signature in the paper work was ineligible. He was very polite, professional and explained in detail what he did."

"Chris explained the tankless water heater and the 50 gallon water heater."

"Thank you for your fast and efficient service. We are happy to have a new "go to" for plumbing/ HVAC!"

"Very good"

"Tim was familiar with my home. He worked efficiently and quietly. He got the job done and there were no issues."

"Dale is very knowledgeable and excellent at his job."

"FRIENDLY EFFICIENT SERVICE"

"Great service and attitude by the technician."

"The tech was on time, clean, courteous and answered our few questions with NO hesitation."

"The maintenance check work was great. Keegan was very professional, he identified the bad parts of the heater and explained why they should be replaced. The parts were ordered and I'm looking forward to the installation."

"Orion was on-itime, cheerful, efficient, and explained exactly what he was doing and why."

"Liam was very professional and extremely knowledgeable."

"Liam was very helpful in explaining things to me. Patient."

"Orion did and outstanding job. He was timely, friendly and courteous. He was very patient with me and my questions and did and excellent job explaining things to me, including taking a few minutes to show me indoor and outdoor components of my system. This was one of the best service calls I've received from any company."

"The first guy didnt do something and I had no heat. You should teach your employees to check that the heat works before they leave!"

"Courteous service person and clearly explained what he would do and what he did. Explained new service plan and I opted for best plan."

"We always have a good experience with your techs and staff."

"He was very thorough and informative"

"The service was good, but your parts and labor charge for the furnace surge protector, Intermatic AG3000 is severely over-priced. I was charged $189 for a part that I can get on Amazon for $55, and the installation only took about 15 minutes."

"Service was great, but office had told technician that it was a 'no heat' call instead of a general maintenance."

"Keegan performed diligently, with knowledgeable, and professionally to analyze and repair a humidifier issue that had perplexed several previous technicians. Keegan was courteous and conscientiously replaced items that needed to be moved to their original positions, closed doors, and turned off lights where he had been working."

"Knowledge, honest, did not try to force a sale on us, polite, and friendly."

"Everything is working now!"

"The technician was wonderful! Very kind, informative, courteous!"

"Punctual, answered all my questions, seemed competent"

"Victors professional manner"

"Technician was very friendly and prompt."

"Rafael was courteous, professional and very knowledgable. I appreciated all that he did to do such a fine job. I also want to thank Kay in the office for being able to set up this appointment. She was a pleasure to work with."

"Orion arrived on time, and was polite, courteous, and helpful. He took the time to explain everything in detail, which I appreciated. While it appeared he fixed the issue yesterday, it resurfaced again this morning. I'm going to give it a day or two to see if it sorts itself out, and if not, I'll have him come back to fix it for good."

"He is absolutely excellent"

"Great knowledge w/ the problem, offering solutions to check 1st, and professional."

"Liam is the best service technician we have had for tuneup service! He helped diagnose noises in our system much more effectively than prior techs, and helped recalibrate the humidifier. His knowledge and helpful attitude are greatly appreciated."

"Skilled, communicative technician."

"timely and professional"

"Technician was friendly, patient, and explained what was going on with furnace in a way I could understand."

"Liam was very professional and personable and did a great job! I recommended him to my neighbor who will be calling to schedule her furnace tuneup as well."

"Victor was prompt and worked efficiently and professionally."

"James explains what hes going to do, whats needed and whats not. Pleasant."

"They were very pleasant, informative on what they were doing, and took time to answer all my questions."

"Rick provided the correct part to fix my toliet problem"

"Polite service person. Took a long time doing his testing. Wasnt such at first if he knew what he was doing."

"Liam was great. Very friendly and knowledgeable. Explained things well."

"Pleasant SE rep: Chris. On time and called ahead. No mess left to clean up."

"The technician was friendly and took the time to explain a couple of things to me when I asked a question."

"Liam was pleasant, professional, courteous, knowledgeable and on time."

"They did well as far as I can tell"

"Technician was responsive, prompt and did a good job"

"Prompt. Professional. Personable. Competent. Great work as always!"

"Very please with serviice and promptness."

"It was a thorough check up and my water heater even got flushed"

"Not perfect but pretty good. Tech was not made aware that furnace filter was to be included in the price. We didn't get started quite on time and I had asked to examine to examine what came out of the ducts but that didn't happen."

"Rick was very friendly and helpful. He diagnosed took care of the problem in a matter of a few minutes."

"Mike very professional"

"He did what he needed to do to fix what the last guy you sent out. Liam, likely messed up. We were extremely unhappy with Liam."

"Original appointment was not properly entered into system, so had to call that am to schedule later appointment that day Other negative was that technician did not have a replacement air filter for the smaller furnace (we have 2)"

"Liam was great. Although he showed up 1 hour late for an 8:00am service call. The young man who came with him was useless. Just talked and talked (to Liam) and made the service time go on too long. Is he a trainee? Don't train him on our time."

"Liam was very courteous and polite. He demonstrated his professional knowledge and skill when asked : what is this noise in the furnace and AC compressor system...he knew right off the bat what it was and explained what was happening when the system started-up. He further explained that it was normal and not to worry :-}"

"Always courteous and helpful. Quick response to get us back up and running."

"Arrived when scheduled, courteous, professional, and answered questions"

"On time and very professional."

"Same day service. VERY competitive price. Technician showed up early and was very efficient and knowledgeable and speedy!!!"

"The technician was very thorough and was willing to answer all of my questions."

"Chris was efficient & provided info re the furnace filter"

"Liam did such a great job explaining things to me as Walt always did these things. And he said that if I sell my house within the next year not to let any realtor tell me that I needed a new furnace. Mine is fine."

"He was efficient, nice, and explained things."

"Derrick hung in and figured out the problem."

"Knowledgeable and professional"

"I felt as though He was trying to sell me things that I had already discussed with previous techs. Also last year's tech cleaned my furnace, this year I was told it would have to be taken apart and cleaned and it would cost an extra 250.00 dollars and I would have to schedule it to be done."

"The technician called to say he would arrive shortly and he did. He was very pleasant. He communicated well with me. He serviced my furnace and air conditioner and seemed to take a reasonable amount of time and not rush thru the job."

"Kept me apprised of what he was doing and why."

"The site visit was for a quote to install a gas line for an internal fireplace. The rating is based on the quote I received which was 2.5 times more expensive than the most expensive quote I received from 3 other company quotes."

"Jim showed me what was going on with the drain and took care of clearing out the clog!"

"Tech was prompt and on time didnt try to sell me anything said , showed me the filter,didnt have to replace it but I did for the winter."

"were extremely nice, professional, honest, and they all showed great pride in their work. . They found the original construction pushed heat and AC into the bathroom. They installed a small piece of metal above the register to divert some of the air. Now I get great AC and heat upstairs as well as downstairs."

"He was very thorough and explained every step he performed."

"Orion was an excellent technician. He appeared to know what he was doing. Took the time to explain about the parts and how they worked."

"Excellent response time, courteous and knowledgeable technician. Liam did a great job of troubleshooting and installing my replacement thermostat. He was a pleasure to work with."

"From initial inspection to completed install the work was professional"

"I've always thought the Service Experts techs were excellent - the one we had earlier this week was no exception."

"Everything done well & efficiently."

"It took 3 times to fix for a simple plumbing Job."

"Friendly, efficient, very professional"

"Christopher was very polite, informative and thorough."

"Orion was very good - highly recommend!"

"Tim is efficient, smart, clear and enjoyable"

"He was very nice and efficient."

"Chris need almost in an instant what the problem was with our furnace. A true Pro!"

"Prompt, courteous, competent, knowledgeable"

"Chris explained all options very well with know pressure with sale tactics."

"Chris displayed knowledgeable professionalism and courtesy."

"James explained everything in detail as to what he was doing"

"He immediately found the problem."

"Technician explained the problem, solutions, and expectations in clear terms. He corrected the issue as well as providing a brief overview of how the system works. Topnotch service."

"Technician showed up as scheduled and took care of the problem immediately."

"They created and left a mess of drywall and didnt ask about pipe placement outside. The job wasnt done right the first time and we failed inspection. The second time they were to come out they were hours late and just showed up without a call. I had to call the office to find out where they were."

"Jim & Rick did a very nice job. The weather was hot and they worked hard to get our clean out on the sewer line completed. It took them two visits as there were so many customers needing their service. We were ask to rescheduled our work date several times as there were so many calls for their help. It is a good thing we are retired. Ha!. We would recommend Service Experts to family and friends. They are our #1 choice for heating, air conditioning and plumbing. Kathy & Karl"

"Determined to solve and fix the problem at hand"

"James if very thorough....does a great job of explaining everything"

"Derick was quick to ID the issue. He was polite, knowledgeable and thorough. He is probably the BEST technician I have ever seen. I hope you pay him what he is worth!"

"Rafael came, found my A/C was out of its Freon equivalent, went to his office, got more, put it into my A/C, and now I am cool. BUT earlier, Rafael found my A/C was OK. Why did it fail?"

"The tech diagnosed the problem, got the unit running, but cautioned me to prepare for replacement."

"they earned it. Kept us informed, appeared to know what they were doing, arrived on time and stayed until the job was done."

"Jim figured out the problem thoroughly and was able to fix the obstacle prev noting the water heater from working properly. Thank you!"

"My air conditioner stopped working Thursday evening. I called and was asked if I wanted a tech to try to get out that night. I said I would if that was possible. The tech arrived about 10 PM, found the problem (luckily just a bad capacitor) and had the AC fixed and was leaving by 10:30PM. Glad I had the Plus Service Agreement!!"

"Professional, competent, courteous and friendly."

"Liam went above and beyond to help trouble shoot what was going on and returned early in the evening to finish a job. He also answered several questions I had regarding how our thermostats work and the possible installation of a humidifier"

"Our air conditioner died on one of the hottest days of the year, it was after 5pm so most places were closed. I called Service Experts and they were able to come out that very evening. After discussing various options it was determined the time had come to replace our entire, very old, hvac system. From the selection of new equipment to the install two days later, on a Saturday, the process was excellent. We are very pleased with our new system and working with our salesman( Daniel ) and our tech team led by Mike was very pleasant."

"He came when scheduled, did all the work, and tolerated my dogs."

"They were so very nice and professional- but really pushed for services that were not necessary"

"It was fixed before they left."

"I am not qualified to evaluate service calls, but not to compare Mike's service with all others received from Service Experts (Climatemasters) over many years, Mike Perez's attention to detail, thorough examination and testing of our air conditioning system and units exceeded any expectation I might have had. Moreover, he updated me on what he saw, how he was adjusting, replacing, testing our system. Impressive and confidence inspiring to say the least. So good that if ever I can serve as a reference for Mike or you all, I hope you will call me. Thank you, more than you know. If okay, would you please pass this on to Mike? Dean Schooler 303-449-0918, 303-444-1737."

"Timothy was excellent! He quietly checked everything, let us know how our system is doing and what we'll to do next year to conform with Federal guidelines. Couldn't be more happy with the service."

"My AC was making awful noises. Karen (in the office) managed to get Derrick to me yesterday, in spite of all the unhappy people with no AC. Derrick diagnosed the problem, picked up the needed parts this morning, and fixed it for me! Now he's off to install a boiler. As a disabled old lady, I cannot express fully my gratitude on this hot day (Mellon the cat agrees completely). I LOVE you guys!"

"Very professional and friendly technician."

"Chris is awesome! Friendly, super smart, knowledgeable, very competent"

"Response was prompt and as agreed; service was professional and technically competent. Problem was resolved quickly."

"Liam was very helpful, completed the work needed and answered our questions, Nice man."

"Orion was everything you could hope for in a technician. Helpful, communicative, respectful, knowledgeable, and service oriented."

"Liam was very thorough, and a very nice young man. He fixed a rattle in my furnace that has been driving me crazy for 3 years! He also answered all my questions and explained how my furnace works. I really appreciated that."

"I was told the technician would be at my home between 12 and 2. He didn't show up until 3:30 with no call informing me he would be late. The repair was a 15 min. job to replace a $50 part and charged $350. It should have been ~$200 charge."

"Tim was on time and went right to work. Very much a gentleman"

"Liam was thorough and gave me confidence in his skills."

"Raf was very professional and extremely helpful in diagnosing the issue and getting it fixed right away."

"Service Experts got a technician out immediately and he solved the problem immediately."

"Orion went above & beyond to diagnose the issue (dirty inner core), and then to resolve it (since that side of the furnace was against a wall)"

"Liam did an excellent job of communicating the service process."

"Technician was great, but price was a bit high ---- even for a Sunday "emergency". He was here less than an hour."

"He explained everything he was going to do and going to keep doing to help us service he swamp cooler."

"The problem was with the guest bathroom toilet, which was leaking. The tech determined that water was splashing up and ended up on the base of the toilet. The fix was easy - he simply tightened up one of the screws holding the toilet seat on the toilet. For far so good. The tech was friendly, solved the problem quickly (I had looked for this kind of issue, but didn't spot it), and was out quickly."

"Chris was diligent about finding the source of our problem in very tight and uncomfortable quarters."

"excellent tech. worked with me."

"Very polite, very thorough, ."

"technician was courteous, professional, and technically competant"

"Liam is a top notch professional....he showed up prompt and respectful. For a young man he displayed that of a seasoned pro...thank you for all you did and I will use you again if needed..."

"Quick service when a problem came up late in the week."

"The technician was knowledgeable and polite."

"Very professional and informative if other company provided products and services."

"He knew exactly what to do and proceeded very well."

"Extremly helpful and informative. True pro"

"Technician was very punctual and knowledgeable."

"When a part failed and I had a leak in my house, Service Experts sent out a restoration crew right away. Derrick and James came out and found the leak and also what the problem was with the flashing around the cooler. Even though it was fairly clear the improper flashing caused the leak, they took responsibility for making sure I was cleaned up. Derrik came out and showed the roofing contractor what was wrong also which was very helpful."

"very satisfied"

"Liam was very pleasant and very knowledgeable and shared his knowledge with me. Very pleased and appreciative of him."

"Tim was very thorough checking out and cleaning our air conditioner. He was very professional, courteous and answered questions I had."

"Knowledgable and efficient sales representative and technicians that followed to install our heating and cooling systems."

"thorough, efficient,courteous"

"Liam was excellent. He understood the air conditioning problem and was able to explain why and what needed to be done. The company is privileged to have such a talented, knowledgeable technician in their employ."

"Thorough job!"

"Because on a scale of 1 to 10, I thought it was a 10."

"Liam the technician performed the work in an entirely knowledgeable and professional manner. He kept me informed and answered all questions in a very understandable way."

"Corey was great. Professional, knowledgeable and friendly!"

"Chris was on time, quick and courteous"

"Ken immediately identified the issue and fixed what he could. Evidently, he wasn't given the correct information about the issue."

"Honesty of system needs"

"Good service but not within the time frame scheduled."

"Corey, as always, was professional, courteous and knowledgeable. He had our problem fixed within five minutes. We *love* that kind of service!"

"Excellent thorough service"

"Thorough service"

"He explained what and why he was doing things"

"James was very helpful at explaining why our system wasn't cooling well upstairs and carefully explained the different solutions to the problem, and the servicing options to correct it."

"Derrick went above and beyond to answer my questions, very patient and kind. Explained what he was doing and gave me expert advice pros and cons of various recommendations. He even changed not only the battery in my thermostat but in my remote too! (I had mentioned I needed top go buy batteries and just hadn't done it)"

"The price was very high for reseating a vent on a sink after realizing the snake didnt fix the slowness. The tech did not call when on his way, which others have done in the past. The sink leaked after it was put back together and I needed Jim to come back the next day to fix that. Jim never quoted a price for the snake of the drain so I was surprised by the big total and disappointed that I was paying for an unnecessary service. He found the vent was the problem and said it had an airlock that he fixed. I have a service agreement with you as well."

"This is a new house (to me); I know little about it, not even where things like the furnace and AC actually are. Plus, I come with a history of spousal abuse, so having a strange man in my house is HARD! But your guys are all kind, professional, friendly, and feel perfectly safe to me! He figured everything out, made suggestions, solved problems, and was an absolute DELIGHT!"

"Technician was friendly, thorough, and explained everything we needed to know."

"They got the job done and was very conscious of managing their time and diagnosing the issue.."

"Chris was very knowledgeable and easy to deal with"

"Rafael was very thorough in his AC tune-up & provided expert advice re the need to replace the capacitor"

"On time, professional. Didn't try to sell me anything I don't need. PS - I never give 10's ... nobody's perfect!"

"Friendly, honest, very neat, nice personality"

"Excellent, very dependable and friendly service! Chris really does an excellent job as I have had him before and he always very respectful and certainly knows what he is doing. He is very thorough in his work and I appreciate his loyal service. He always calls to tell me he is on his way and you can always depend on him. He is a very good person! Thank You Chris for your service in getting my A/C checked out for the summer and putting in my new filter."

"Everything was handled very professionally."

"technician quickly diagnosed the furnace and thoroughly explained the issue to me and suggested a reasonable fix."

"Very professional tech"

"Friendly, smart, efficient, - everything you could want."

"Rafa was very friendly, informative, and was willing to spend time with me to answer all of my questions. He was efficient and knowledgeable about the service he was providing."

"Rafael was friendly, courteous and thorough in his review of the system."