Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.8/5 stars based on 1,785 Reviews
karen K.
superior, colorado
mary C.
longmont, colorado
"The technician was very professional."
karli G.
boulder, colorado
"Oryan was the best tech you have sent out here! He listened, diagnosed the problems and gave great advice."
mickey W.
longmont, colorado
"Thorough and friendly service"
ian M.
boulder, colorado
"Technician was very knowledgeable and friendly."
edward D.
longmont, colorado
jeff M.
longmont, colorado
norma C.
boulder, colorado
"Keegan did an excellent job of explaining and giving us an overview after he finished the service.."
sharon P.
longmont, colorado
"The serviceman came to our house very quickly after we called and fixed the problem in a very short time."
kim M.
boulder, colorado
joyce N.
longmont, colorado
"Took plenty of times to help me get the app set up on my tablet & get the humidifier working."
ed M.
erie, colorado
"Your on-site technicians where properly skilled and did a good job. Taking 4 days to get a blower motor was far longer than I expected. We don't live in the wilderness, 1000 miles from supply houses. I was amazed that you had the part UPS shipped from Denver. In my limited experience, most trades have arrangements with Denver supply houses that send their delivery trucks around the front range doing next day deliveries to their service company customers. Especially when the end customer is in "no heat" status. It is more urgent than needing a washer to fix a leaking faucet!"
lanzhong W.
longmont, colorado
"Keygen is very knowledgeable and professional."
bob G.
boulder, colorado
rosslyn S.
longmont, colorado
"Efficient, timely,professional."
bob H.
boulder, colorado
"Professional"
joyce K.
lafayette, colorado
"Timothy took care of 2 boilers even though he wasn't scheduled to do that."
vera B.
boulder, colorado
"James arrived even before the expected time..was efficient. Good sense of humor. Respectful. With a joking smile, he offered to change any lightbulbs in high places!!!"
don W.
longmont, colorado
jolene M.
erie, colorado
rima M.
boulder, colorado
"Everything was on time and correct."
betty K.
erie, colorado
connie A.
longmont, colorado
"Courtesy and friendly."
mike S.
longmont, colorado
"Timothy was prompt, professional, explain what we was doing and what he found"
ms hernandez H.
longmont, colorado
inken P.
longmont, colorado
dan Q.
boulder, colorado
marilyn G.
longmont, colorado
"It seemed my furnace has been fixed. Time will tell."
jacquelyn F.
longmont, colorado
"Rafael was within his time window, called first to say he was on his way and was extremely professional."
joshua B.
longmont, colorado
"I had called early in the day to get service because I had no heat. They said they could fit me in at the end of the day. We waited until about 8pm for someone to show up and I ended up calling to find out the appointment was never scheduled. It was 8 degrees outside and my house was nearing 38."
ray/pam H.
louisville, colorado
ed H.
boulder, colorado
"After hours on a cold snowy night they came and took care of the problem quickly."
kim K.
lafayette, colorado
"Tech arrived very late, but with a good explanation and help from company to get him here at all. Quickly diagnosed a problem and made plans to order a part and fix it later."
dean H.
longmont, colorado
"Very knowledgable. He knew what he was doing."
erin B.
boulder, colorado
"We had a tricky situation, but I felt like you got techs here reasonably quickly all four times that it took to finally get the issue resolved."
carla S.
longmont, colorado
"Keegar was professional and explained my report"
jose U.
longmont, colorado
"The technician, was a young man with glasses. I dont remember his name and the signature in the paper work was ineligible. He was very polite, professional and explained in detail what he did."
inge B.
boulder, colorado
"Chris explained the tankless water heater and the 50 gallon water heater."
lorraine viele H.
broomfield, colorado
"Thank you for your fast and efficient service. We are happy to have a new "go to" for plumbing/ HVAC!"
jim D.
erie, colorado
"Very good"
alice D.
longmont, colorado
carol Z.
boulder, colorado
"Tim was familiar with my home. He worked efficiently and quietly. He got the job done and there were no issues."
ronald B.
longmont, colorado
"Dale is very knowledgeable and excellent at his job."
gary E.
longmont, colorado
ray B.
boulder, colorado
"FRIENDLY EFFICIENT SERVICE"
golden perty mgmt M.
longmont, colorado
ben P.
berthoud, colorado
"Great service and attitude by the technician."
archie S.
longmont, colorado
"The tech was on time, clean, courteous and answered our few questions with NO hesitation."
bruno M.
boulder, colorado
"The maintenance check work was great. Keegan was very professional, he identified the bad parts of the heater and explained why they should be replaced. The parts were ordered and I'm looking forward to the installation."
ron M.
boulder, colorado
"Orion was on-itime, cheerful, efficient, and explained exactly what he was doing and why."
barbara H.
longmont, colorado
devon B.
frederick, colorado
"Liam was very professional and extremely knowledgeable."
mireille K.
boulder, colorado
"Liam was very helpful in explaining things to me. Patient."
rich S.
boulder, colorado
"Orion did and outstanding job. He was timely, friendly and courteous. He was very patient with me and my questions and did and excellent job explaining things to me, including taking a few minutes to show me indoor and outdoor components of my system. This was one of the best service calls I've received from any company."
nancy B.
lafayette, colorado
"The first guy didnt do something and I had no heat. You should teach your employees to check that the heat works before they leave!"
tony S.
longmont, colorado
helen F.
niwot, colorado
jeanine F.
longmont, colorado
"Courteous service person and clearly explained what he would do and what he did. Explained new service plan and I opted for best plan."
jim B.
lafayette, colorado
"We always have a good experience with your techs and staff."
suzanne O.
longmont, colorado
"He was very thorough and informative"
joseph V.
boulder, colorado
"The service was good, but your parts and labor charge for the furnace surge protector, Intermatic AG3000 is severely over-priced. I was charged $189 for a part that I can get on Amazon for $55, and the installation only took about 15 minutes."
jerry R.
lyons, colorado
"Service was great, but office had told technician that it was a 'no heat' call instead of a general maintenance."
john R.
longmont, colorado
susan M.
longmont, colorado
"Keegan performed diligently, with knowledgeable, and professionally to analyze and repair a humidifier issue that had perplexed several previous technicians. Keegan was courteous and conscientiously replaced items that needed to be moved to their original positions, closed doors, and turned off lights where he had been working."
martha H.
boulder, colorado
marcia B.
broomfield, colorado
"Knowledge, honest, did not try to force a sale on us, polite, and friendly."
joyce K.
lafayette, colorado
"Everything is working now!"
sharon R.
longmont, colorado
"The technician was wonderful! Very kind, informative, courteous!"
tonja R.
firestone, colorado
carolyn P.
longmont, colorado
ken K.
boulder, colorado
"Punctual, answered all my questions, seemed competent"
jim P.
superior, colorado
tom N.
longmont, colorado
"Victors professional manner"
terri K.
boulder, colorado
"Technician was very friendly and prompt."
steve S.
boulder, colorado
"Rafael was courteous, professional and very knowledgable. I appreciated all that he did to do such a fine job. I also want to thank Kay in the office for being able to set up this appointment. She was a pleasure to work with."
aaron G.
boulder, colorado
"Orion arrived on time, and was polite, courteous, and helpful. He took the time to explain everything in detail, which I appreciated. While it appeared he fixed the issue yesterday, it resurfaced again this morning. I'm going to give it a day or two to see if it sorts itself out, and if not, I'll have him come back to fix it for good."
kris O.
longmont, colorado
greg J.
longmont, colorado
rosemary A.
longmont, colorado
"He is absolutely excellent"
max K.
frederick, colorado
"Great knowledge w/ the problem, offering solutions to check 1st, and professional."
charlotte T.
longmont, colorado
"Liam is the best service technician we have had for tuneup service! He helped diagnose noises in our system much more effectively than prior techs, and helped recalibrate the humidifier. His knowledge and helpful attitude are greatly appreciated."
celeste W.
lafyaette, colorado
bruce A.
frederick, colorado
neal B.
niwot, colorado
charles L.
longmont, colorado
"Skilled, communicative technician."
nancy E.
erie, colorado
"timely and professional"
edward G.
longmont, colorado
sheryl R.
longmont, colorado
anna G.
longmont, colorado
"Technician was friendly, patient, and explained what was going on with furnace in a way I could understand."
grace P.
platteville, colorado
john G.
longmont, colorado
dorothy B.
boulder, colorado
"Liam was very professional and personable and did a great job! I recommended him to my neighbor who will be calling to schedule her furnace tuneup as well."
paulette Z.
longmont, colorado
carol V.
longmont, colorado
"Victor was prompt and worked efficiently and professionally."
barbara G.
longmont, colorado
"James explains what hes going to do, whats needed and whats not. Pleasant."
paula C.
longmont, colorado
"They were very pleasant, informative on what they were doing, and took time to answer all my questions."
celeste W.
lafyaette, colorado
kent C.
longmont, colorado
bob H.
berthoud, colorado
"Rick provided the correct part to fix my toliet problem"
roger D.
longmont, colorado
"Polite service person. Took a long time doing his testing. Wasnt such at first if he knew what he was doing."
ryan M.
superior, colorado
"Liam was great. Very friendly and knowledgeable. Explained things well."
jim C.
boulder, colorado
"Pleasant SE rep: Chris. On time and called ahead. No mess left to clean up."
cindy C.
longmont, colorado
"The technician was friendly and took the time to explain a couple of things to me when I asked a question."
helen T.
longmont, colorado
"Liam was pleasant, professional, courteous, knowledgeable and on time."
nancy C.
longmont, colorado
"They did well as far as I can tell"
david B.
longmont, colorado
gerald K.
longmont, colorado
"Technician was responsive, prompt and did a good job"
alfred R.
mead, colorado
rick M.
longmont, colorado
"Prompt. Professional. Personable. Competent. Great work as always!"
alfonzo A.
longmont, colorado
"Very please with serviice and promptness."
nancy B.
lafayette, colorado
jeff F.
longmont, colorado
dorothy P.
longmont, colorado
"It was a thorough check up and my water heater even got flushed"
jay S.
longmont, colorado
"Not perfect but pretty good. Tech was not made aware that furnace filter was to be included in the price. We didn't get started quite on time and I had asked to examine to examine what came out of the ducts but that didn't happen."
john H.
longmont, colorado
"Rick was very friendly and helpful. He diagnosed took care of the problem in a matter of a few minutes."
sylvia C.
boulder, colorado
judy L.
boulder, colorado
matt S.
frederick, colorado
"Mike very professional"
thomas H.
longmont, colorado
margaret P.
berthoud, colorado
"He did what he needed to do to fix what the last guy you sent out. Liam, likely messed up. We were extremely unhappy with Liam."
peter G.
boulder, colorado
"Original appointment was not properly entered into system, so had to call that am to schedule later appointment that day Other negative was that technician did not have a replacement air filter for the smaller furnace (we have 2)"
david M.
louisville, colorado
"Liam was great. Although he showed up 1 hour late for an 8:00am service call. The young man who came with him was useless. Just talked and talked (to Liam) and made the service time go on too long. Is he a trainee? Don't train him on our time."
gary E.
longmont, colorado
ed N.
longmont, colorado
"Liam was very courteous and polite. He demonstrated his professional knowledge and skill when asked : what is this noise in the furnace and AC compressor system...he knew right off the bat what it was and explained what was happening when the system started-up. He further explained that it was normal and not to worry :-}"
kathy M.
longmont, colorado
"Always courteous and helpful. Quick response to get us back up and running."
bruce M.
longmont, colorado
"Arrived when scheduled, courteous, professional, and answered questions"
karol S.
longmont, colorado
"On time and very professional."
elsa H.
lafayette, colorado
"Same day service. VERY competitive price. Technician showed up early and was very efficient and knowledgeable and speedy!!!"
anne H.
longmont, colorado
"The technician was very thorough and was willing to answer all of my questions."
janet D.
niwot, colorado
"Chris was efficient & provided info re the furnace filter"
marilyn A.
longmont, colorado
"Liam did such a great job explaining things to me as Walt always did these things. And he said that if I sell my house within the next year not to let any realtor tell me that I needed a new furnace. Mine is fine."
jim P.
longmont, colorado
elena K.
niwot, colorado
"He was efficient, nice, and explained things."
brent A.
berthoud, colorado
"Derrick hung in and figured out the problem."
michael C.
lyons, colorado
"Knowledgeable and professional"
jody H.
longmont, colorado
"I felt as though He was trying to sell me things that I had already discussed with previous techs. Also last year's tech cleaned my furnace, this year I was told it would have to be taken apart and cleaned and it would cost an extra 250.00 dollars and I would have to schedule it to be done."
lois J.
erie, colorado
"The technician called to say he would arrive shortly and he did. He was very pleasant. He communicated well with me. He serviced my furnace and air conditioner and seemed to take a reasonable amount of time and not rush thru the job."
nellie M.
louisville, colorado
"Kept me apprised of what he was doing and why."
michelle G.
longmont, colorado
"The site visit was for a quote to install a gas line for an internal fireplace. The rating is based on the quote I received which was 2.5 times more expensive than the most expensive quote I received from 3 other company quotes."
martha F.
longmont, colorado
"Jim showed me what was going on with the drain and took care of clearing out the clog!"
alfonso A.
longmont, colorado
"Tech was prompt and on time didnt try to sell me anything said , showed me the filter,didnt have to replace it but I did for the winter."
david B.
longmont, colorado
michaela P.
superior, colorado
"were extremely nice, professional, honest, and they all showed great pride in their work. . They found the original construction pushed heat and AC into the bathroom. They installed a small piece of metal above the register to divert some of the air. Now I get great AC and heat upstairs as well as downstairs."
skip C.
boulder, colorado
"He was very thorough and explained every step he performed."
laura P.
westminster, colorado
"Orion was an excellent technician. He appeared to know what he was doing. Took the time to explain about the parts and how they worked."
john G.
longmont, colorado
"Excellent response time, courteous and knowledgeable technician. Liam did a great job of troubleshooting and installing my replacement thermostat. He was a pleasure to work with."
john A.
longmont, colorado
"From initial inspection to completed install the work was professional"
david W.
broomfield, colorado
"I've always thought the Service Experts techs were excellent - the one we had earlier this week was no exception."
lois/tony D.
boulder, colorado
"Everything done well & efficiently."
darlene G.
longmont, colorado
"It took 3 times to fix for a simple plumbing Job."
brian M.
mead, colorado
"Friendly, efficient, very professional"
torbjorn L.
boulder, colorado
kathleen I.
louisville, colorado
"Christopher was very polite, informative and thorough."
jennifer R.
longmont , colorado
"Orion was very good - highly recommend!"
greg E.
boulder, colorado
robert L.
boulder, colorado
"Tim is efficient, smart, clear and enjoyable"
bill C.
longmont, colorado
"He was very nice and efficient."
bob G.
boulder, colorado
"Chris need almost in an instant what the problem was with our furnace. A true Pro!"
michael C.
lyons, colorado
"Prompt, courteous, competent, knowledgeable"
barbara P.
lafayette, colorado
frances P.
longmont, colorado
david G.
erie, colorado
"Chris explained all options very well with know pressure with sale tactics."
jan H.
longmont, colorado
"Chris displayed knowledgeable professionalism and courtesy."
lan Z.
bouldef, colorado
"James explained everything in detail as to what he was doing"
barbara G.
longmont, colorado
"He immediately found the problem."
matthew D.
boulder, colorado
ann C.
longmont, colorado
"Technician explained the problem, solutions, and expectations in clear terms. He corrected the issue as well as providing a brief overview of how the system works. Topnotch service."
gary E.
longmont, colorado
"Technician showed up as scheduled and took care of the problem immediately."
mike K.
longmont, colorado
lindsey S.
lafayette, colorado
"They created and left a mess of drywall and didnt ask about pipe placement outside. The job wasnt done right the first time and we failed inspection. The second time they were to come out they were hours late and just showed up without a call. I had to call the office to find out where they were."
elise K.
longmont, colorado
kathy M.
longmont, colorado
"Jim & Rick did a very nice job. The weather was hot and they worked hard to get our clean out on the sewer line completed. It took them two visits as there were so many customers needing their service. We were ask to rescheduled our work date several times as there were so many calls for their help. It is a good thing we are retired. Ha!. We would recommend Service Experts to family and friends. They are our #1 choice for heating, air conditioning and plumbing. Kathy & Karl"
becky A.
boulder, colorado
jenny-che R.
boulder, colorado
"Determined to solve and fix the problem at hand"
jan B.
longmont, colorado
"James if very thorough....does a great job of explaining everything"
jim M.
longmont, colorado
"Derick was quick to ID the issue. He was polite, knowledgeable and thorough. He is probably the BEST technician I have ever seen. I hope you pay him what he is worth!"
bob A.
longmont, colorado
"Rafael came, found my A/C was out of its Freon equivalent, went to his office, got more, put it into my A/C, and now I am cool. BUT earlier, Rafael found my A/C was OK. Why did it fail?"
wally B.
longmont, colorado
"The tech diagnosed the problem, got the unit running, but cautioned me to prepare for replacement."
lori L.
ft lupton, colorado
laura R.
longmont, colorado
"they earned it. Kept us informed, appeared to know what they were doing, arrived on time and stayed until the job was done."
catherine L.
berthoud, colorado
"Jim figured out the problem thoroughly and was able to fix the obstacle prev noting the water heater from working properly. Thank you!"
deb B.
longmont, colorado
"My air conditioner stopped working Thursday evening. I called and was asked if I wanted a tech to try to get out that night. I said I would if that was possible. The tech arrived about 10 PM, found the problem (luckily just a bad capacitor) and had the AC fixed and was leaving by 10:30PM. Glad I had the Plus Service Agreement!!"
pete/karla M.
boulder, colorado
"Professional, competent, courteous and friendly."
rich S.
erie, colorado
"Liam went above and beyond to help trouble shoot what was going on and returned early in the evening to finish a job. He also answered several questions I had regarding how our thermostats work and the possible installation of a humidifier"
john C.
longmont, colorado
"Our air conditioner died on one of the hottest days of the year, it was after 5pm so most places were closed. I called Service Experts and they were able to come out that very evening. After discussing various options it was determined the time had come to replace our entire, very old, hvac system. From the selection of new equipment to the install two days later, on a Saturday, the process was excellent. We are very pleased with our new system and working with our salesman( Daniel ) and our tech team led by Mike was very pleasant."
gregory W.
longmont, colorado
chiara B.
boulder, colorado
terri K.
boulder, colorado
"He came when scheduled, did all the work, and tolerated my dogs."
jolie E.
boulder, colorado
"They were so very nice and professional- but really pushed for services that were not necessary"
heather M.
erie, colorado
"It was fixed before they left."
dean S.
boulder, colorado
"I am not qualified to evaluate service calls, but not to compare Mike's service with all others received from Service Experts (Climatemasters) over many years, Mike Perez's attention to detail, thorough examination and testing of our air conditioning system and units exceeded any expectation I might have had. Moreover, he updated me on what he saw, how he was adjusting, replacing, testing our system. Impressive and confidence inspiring to say the least. So good that if ever I can serve as a reference for Mike or you all, I hope you will call me. Thank you, more than you know. If okay, would you please pass this on to Mike? Dean Schooler 303-449-0918, 303-444-1737."
john D.
longmont, colorado
"Timothy was excellent! He quietly checked everything, let us know how our system is doing and what we'll to do next year to conform with Federal guidelines. Couldn't be more happy with the service."
elsi D.
arvada, colorado
"My AC was making awful noises. Karen (in the office) managed to get Derrick to me yesterday, in spite of all the unhappy people with no AC. Derrick diagnosed the problem, picked up the needed parts this morning, and fixed it for me! Now he's off to install a boiler. As a disabled old lady, I cannot express fully my gratitude on this hot day (Mellon the cat agrees completely). I LOVE you guys!"
steve P.
longmont, colorado
"Very professional and friendly technician."
debdunham D.
ft. lupton, colorado
michael G.
boulder, colorado
"Chris is awesome! Friendly, super smart, knowledgeable, very competent"
robert O.
longmont, colorado
bruce M.
longmont, colorado
"Response was prompt and as agreed; service was professional and technically competent. Problem was resolved quickly."
dallas P.
niwot, colorado
"Liam was very helpful, completed the work needed and answered our questions, Nice man."
bill W.
boulder, colorado
"Orion was everything you could hope for in a technician. Helpful, communicative, respectful, knowledgeable, and service oriented."
linda W.
longmont, colorado
"Liam was very thorough, and a very nice young man. He fixed a rattle in my furnace that has been driving me crazy for 3 years! He also answered all my questions and explained how my furnace works. I really appreciated that."
keith S.
erie, colorado
"I was told the technician would be at my home between 12 and 2. He didn't show up until 3:30 with no call informing me he would be late. The repair was a 15 min. job to replace a $50 part and charged $350. It should have been ~$200 charge."
georgeanne G.
lyons, colorado
"Tim was on time and went right to work. Very much a gentleman"
nancy M.
niwot, colorado
"Liam was thorough and gave me confidence in his skills."
lucas J.
frederick, colorado
"Raf was very professional and extremely helpful in diagnosing the issue and getting it fixed right away."
carol Z.
boulder, colorado
"Service Experts got a technician out immediately and he solved the problem immediately."
chris H.
longmont, colorado
"Orion went above & beyond to diagnose the issue (dirty inner core), and then to resolve it (since that side of the furnace was against a wall)"
rus R.
mead, colorado
"Liam did an excellent job of communicating the service process."
elsa H.
lafayette, colorado
"Technician was great, but price was a bit high ---- even for a Sunday "emergency". He was here less than an hour."
sherwin W.
longmont, colorado
"He explained everything he was going to do and going to keep doing to help us service he swamp cooler."
vera B.
boulder, colorado
kent C.
longmont, colorado
david W.
broomfield, colorado
"The problem was with the guest bathroom toilet, which was leaking. The tech determined that water was splashing up and ended up on the base of the toilet. The fix was easy - he simply tightened up one of the screws holding the toilet seat on the toilet. For far so good. The tech was friendly, solved the problem quickly (I had looked for this kind of issue, but didn't spot it), and was out quickly."
tom H.
niwot, colorado
"Chris was diligent about finding the source of our problem in very tight and uncomfortable quarters."
merri F.
longmont, colorado
"excellent tech. worked with me."
harold O.
frederick, colorado
jack K.
longmont, colorado
"Very polite, very thorough, ."
norma C.
boulder, colorado
"technician was courteous, professional, and technically competant"
eric G.
dacono, colorado
"Liam is a top notch professional....he showed up prompt and respectful. For a young man he displayed that of a seasoned pro...thank you for all you did and I will use you again if needed..."
steve N.
johnstown, colorado
michael M.
longmont, colorado
gayle V.
longmont, colorado
"Quick service when a problem came up late in the week."
erik G.
broomfield, colorado
"The technician was knowledgeable and polite."
walt H.
lafayette, colorado
john M.
boulder, colorado
ms hernandez H.
longmont, colorado
"Very professional and informative if other company provided products and services."
hugh J.
longmont, colorado
"He knew exactly what to do and proceeded very well."
gerald K.
longmont, colorado
diane S.
longmont, colorado
"Extremly helpful and informative. True pro"
susan S.
westminister, colorado
"Technician was very punctual and knowledgeable."
kay S.
berthoud, colorado
becky N.
louisville, colorado
"When a part failed and I had a leak in my house, Service Experts sent out a restoration crew right away. Derrick and James came out and found the leak and also what the problem was with the flashing around the cooler. Even though it was fairly clear the improper flashing caused the leak, they took responsibility for making sure I was cleaned up. Derrik came out and showed the roofing contractor what was wrong also which was very helpful."
jim B.
lafayette, colorado
"very satisfied"
keith M.
longmont, colorado
"Liam was very pleasant and very knowledgeable and shared his knowledge with me. Very pleased and appreciative of him."
carolyn P.
longmont, colorado
"Tim was very thorough checking out and cleaning our air conditioner. He was very professional, courteous and answered questions I had."
richard A.
boulder, colorado
"Knowledgable and efficient sales representative and technicians that followed to install our heating and cooling systems."
hugh B.
longmont, colorado
don M.
longmont, colorado
"thorough, efficient,courteous"
sandra N.
boulder, colorado
"Liam was excellent. He understood the air conditioning problem and was able to explain why and what needed to be done. The company is privileged to have such a talented, knowledgeable technician in their employ."
millie M.
erie, colorado
"Thorough job!"
bob A.
longmont, colorado
"Because on a scale of 1 to 10, I thought it was a 10."
jeffrey M.
longmont, colorado
"Liam the technician performed the work in an entirely knowledgeable and professional manner. He kept me informed and answered all questions in a very understandable way."
rick Z.
longmont, colorado
"Corey was great. Professional, knowledgeable and friendly!"
brian M.
longmont, colorado
"Chris was on time, quick and courteous"
carol Z.
boulder, colorado
"Ken immediately identified the issue and fixed what he could. Evidently, he wasn't given the correct information about the issue."
helen F.
niwot, colorado
petra M.
niwot, colorado
neal B.
niwot, colorado
tamara B.
longmont, colorado
"Honesty of system needs"
greg F.
louisville, colorado
"Good service but not within the time frame scheduled."
phil H.
longmont, colorado
john D.
longmont, colorado
"Corey, as always, was professional, courteous and knowledgeable. He had our problem fixed within five minutes. We *love* that kind of service!"
donna H.
longmont, colorado
linda L.
longmont, colorado
"Excellent thorough service"
linda L.
longmont, colorado
"Thorough service"
laura S.
longmont, colorado
"He explained what and why he was doing things"
alena B.
longmont, colorado
"James was very helpful at explaining why our system wasn't cooling well upstairs and carefully explained the different solutions to the problem, and the servicing options to correct it."
maureen J.
broomfield, colorado
"Derrick went above and beyond to answer my questions, very patient and kind. Explained what he was doing and gave me expert advice pros and cons of various recommendations. He even changed not only the battery in my thermostat but in my remote too! (I had mentioned I needed top go buy batteries and just hadn't done it)"
earlene T.
longmont, colorado
"The price was very high for reseating a vent on a sink after realizing the snake didnt fix the slowness. The tech did not call when on his way, which others have done in the past. The sink leaked after it was put back together and I needed Jim to come back the next day to fix that. Jim never quoted a price for the snake of the drain so I was surprised by the big total and disappointed that I was paying for an unnecessary service. He found the vent was the problem and said it had an airlock that he fixed. I have a service agreement with you as well."
elsi D.
arvada, colorado
"This is a new house (to me); I know little about it, not even where things like the furnace and AC actually are. Plus, I come with a history of spousal abuse, so having a strange man in my house is HARD! But your guys are all kind, professional, friendly, and feel perfectly safe to me! He figured everything out, made suggestions, solved problems, and was an absolute DELIGHT!"
mickey W.
longmont, colorado
"Technician was friendly, thorough, and explained everything we needed to know."
marsha W.
longmont, colorado
john B.
longmont, colorado
siok G.
longmont, colorado
"They got the job done and was very conscious of managing their time and diagnosing the issue.."
ken B.
boulder, colorado
"Chris was very knowledgeable and easy to deal with"
paul/joyce R.
boulder, colorado
janet D.
niwot, colorado
"Rafael was very thorough in his AC tune-up & provided expert advice re the need to replace the capacitor"
jerry R.
lyons, colorado
"On time, professional. Didn't try to sell me anything I don't need. PS - I never give 10's ... nobody's perfect!"
david O.
boulder , colorado
"Friendly, honest, very neat, nice personality"
jeanette B.
boulder, colorado
"Excellent, very dependable and friendly service! Chris really does an excellent job as I have had him before and he always very respectful and certainly knows what he is doing. He is very thorough in his work and I appreciate his loyal service. He always calls to tell me he is on his way and you can always depend on him. He is a very good person! Thank You Chris for your service in getting my A/C checked out for the summer and putting in my new filter."
bruce M.
longmont, colorado
"Everything was handled very professionally."
timothy M.
boulder, colorado
"technician quickly diagnosed the furnace and thoroughly explained the issue to me and suggested a reasonable fix."
richard L.
longmont, colorado
"Very professional tech"
paula C.
milliken, colorado
jan K.
boulder, colorado
"Friendly, smart, efficient, - everything you could want."
se britt H.
berthoud, colorado
"Rafa was very friendly, informative, and was willing to spend time with me to answer all of my questions. He was efficient and knowledgeable about the service he was providing."
diane P.
loveland, colorado
"Rafael was friendly, courteous and thorough in his review of the system."
robert s.
boulder, colorado
"liam was friendly and expalined things very well."
herb M.
niwot, colorado
john L.
boulder, colorado
"Dale solved the problem. He also explained clearly what was at issue."
janet H.
longmont, colorado
"Cory was very friendly, polite and explicit about the work he had done and why I needed a new filte."
patricia G.
firestone, colorado
"The service technician was very timely, professional and efficient."
carla jo K.
longmont , colorado
"1st he called to let me know he would be here in 30 minutes and he was. 2nd he was efficient swift polite 3rd he was informative and explained everything that he did and the process that my air conditioner goes through when he serviced it.. 4th He respected my home by putting on shoe covers I have a brand new carpet that I am paying for on credit and it is a very light color .. I appreciate this young man and the service he Provided."
marylou B.
boulder, colorado
"My mother told me she really liked Liam, that he seemed thorough and explained everything."
robert W.
longmont, colorado
charles L.
longmont, colorado
"$40 for that "PurCool Green Mini Strip" is a blatant rip-off. You should be ashamed of yourselves. Flushing the drain with bleach every month takes care of the mold problem, and costs nothing."
tylene G.
greeley, colorado
bud C.
boulder, colorado
"Liam was very efficient, friendly and knowledgeable"
jim C.
boulder, colorado
"Pleasant SE tech. No messes. Competent service."
tom n.
longmont, colorado
"excellent customer relations and caring attitude"
james G.
longmont, colorado
"He explained things well"
jen H.
boulder, colorado
"Liam came for an ac tune up and our furnace had another issue so while he was here he was able to fix it and was very knowledgeable and friendly."
janice B.
longmont, colorado
"He was quick and efficient"
charlie H.
longmont, colorado
richard L.
lafayette, colorado
cindie M.
erie, colorado
becky N.
louisville, colorado
"James was nice and replaced a piece of pic pipe on my cooler. He tested it for a few minutes and said everything was fine. About 8:00pm on Friday night I heard dripping in my upstairs office. When I went in there was a big bubble in my ceiling and water dripping on the floor. This room is located right under the cooler. I ran down to turn the water off to the cooler so it would not continue to leaking. So I have a big bubble and drywall sagging from my office ceiling. The insulation in the attic is certainly soaked and my cooler does not work. I can't use the outside faucet for fear that more water will pour into the attic. Since it is Memorial Day weekend, I can't reach anyone until Tuesday. I expect that Service Experts will pay for whatever damage has been done to the insulation and replace the ceiling in my office. I have been with Service Experts for years and hope that they will stand behind their work."
alfred R.
mead, colorado
carol J.
longmont, colorado
"Orion was very knowledgeable! He called when he was on his way, walked thought house and told me what eh was going to do and how long it would take him to do the work. He advised me of duct cleaning processes and prices and made recommendations based on my HVAC needs. He was very polite and professional."
arlen R.
longmont, colorado
"Liam is great at customer relations"
ronald B.
longmont, colorado
"Chris is extremely thorough and professional and very friendly."
william A.
longmont, colorado
"The technician, Liam, was very professional."
michael S.
boulder, colorado
"Identified problem and fixed quickly. Water pressure too high although this pressure setting was set some time ago by another one of your techs. Last teck in Fob 2019 didn't detect the problem either."
george M.
erie, colorado
"good job"
touran T.
boulder, colorado
"The tech finally figured out what was wrong with the furnace"
karen S.
longmont, colorado
heath B.
lyons, colorado
"Our job is still not complete, so this is difficult to answer at this time. The job was initially not completed in that a furnace vent cap was left uninstalled and I had to clean up a little mess leftover from the work. A special visit to replace the vent cap was needed on a Saturday which got in the way of some personal plans, and yet another visit was needed the following Monday to address continued lack of hot water at our taps. One adjustment to our home water pressure was done, but it already has not changed the end result of not getting hot water at our taps as is described by both the Navian literature and the installing technicians. Given how much we paid for this system, the choice to go with a tankless system is not sitting well with so far since all indications are we will end up wasting MUCH more water just waiting for hot water at our taps than we did with our old hot water heater with a recirculator."
steve S.
boulder, colorado
"Corey was very professional, and had a high degree of technical knowledge. He answered every question that I asked. I appreciated his attention to detail and his willingness to go the extra step."
vickie K.
longmont, colorado
"QUICK RESPONCE"
barbara H.
longmont, colorado
"Chris has been here before always very careful of our property and does a great job."
kara T.
milliken, colorado
"Friendly, efficient, knowledgeable technician."
john G.
longmont, colorado
karen S.
longmont, colorado
"This plumber with 42 years of experience was magnificent!!!! I cannot give him enough praise. He repaired multiple toilets."
peggy W.
lafayette, colorado
"James is prompt, professional and courteous."
betty S.
longmont, colorado
"Liam is very informative and explained why the air conditioner needed a Capacitor Replacement and a Green Strip Bio-Inhibitor. Job well done."
elaine P.
longmont, colorado
"Chris is great. Conscientious and thorough"
diane L.
longmont, colorado
susan M.
boulder, colorado
"James was knowledgeable about Breezair which is unusual for your service providers. He explained all issues and identified solution options to be followed up on."
robin O.
longmont, colorado
"Chris was very knowledgeable and also came st the time that worked best for us"
daniel Q.
boulder, colorado
dina T.
longmont, colorado
"Liam was very courteous and explained what he was doing, and the service he recommended, very clearly."
jeff M.
longmont, colorado
charles M.
longmont, colorado
linda S.
dacono, colorado
"He was extremely helpful and polite. I received a "heads up" call when he was 20 mins. out, I always appreciate that."
gene W.
boulder, colorado
jerry H.
longmont, colorado
"Orion was very professional and willing and able to answer all my questions in a very professional way. Plus he seemed to have done a thorough job checking out my AC systems."
jocelyn W.
longmont, colorado
wendy D.
boulder, colorado
"knowledgeable and friendly"
martha F.
longmont, colorado
"Jim was willing to tackle an outside situation and was able to solve it within a short amount of time. Such a nice man too!"
charlotte T.
longmont, colorado
marilyn G.
longmont, colorado
"Derrick explained what he was doing, including showing me features of my thermostat, which I was not real clear on. Someone was supposed to come back and show me after my new furnace was installed, but no one ever called or came back. So much for the "happy call.""
jim P.
longmont, colorado
doug B.
lafayette, colorado
"The team showed up on time, worked hard, and completed the job as expected."
debbie E.
longmont, colorado
"Professional and awesome"
debbie J.
lafayette, colorado
kathy M.
longmont, colorado
david M.
louisville, colorado
jeff H.
lafayette, colorado
sandra A.
boulder, colorado
"Liam was very professional, friendly, courteous, although new to the company is very skilled and knowledgeable with the A/C unit I have. There was an unexpected early morning cancellation so I accepted the opening but had only 1 hr prior to a previous appointment I had. In other words, Liam was under pressure to get this all done in 1 hr. And he did with flying colors! What an exceptional employee to have on your team. I truly enjoyed his personality."
mark T.
mead, colorado
"Orion is GREAT. Very thorough and knowledgeable."
joe C.
niwot, colorado
"Technician was thorough, friendly, and respectful."
thomas H.
longmont, colorado
david B.
longmont, colorado
catherine P.
longmont, colorado
"A joy to have in your home."
rich E.
longmont, colorado
"Orion was very efficient and professional"
herb M.
niwot, colorado
stefan C.
longmont, colorado
"Our technician really went out of his way to make a tricky project smooth and successful. Thanks!"
ron/nancy C.
longmont, colorado
"Dale, the technician, was thorough, professional and courteous in all respects."
heather L.
longmont, colorado
"Timeliness of technician. He was familiar with my unit as he had been out before and was professional and friendly"
elsi D.
boulder, colorado
"I'm in the process of selling the house, and have already moved. I get a phone call from a real estate agent agent that there's a broken pipe in the crawl space. What do I do? I call Service Experts, of course! Jim went out there, evaluated the problem, checked with me, and replaced the elderly pipes with copper. Value added to the house ... peace of mind added to me!"
gene T.
longmont, colorado
"Polite, prompt service"
earl B.
erie, colorado
"Victor was professional, courteous, explained in great detail what he would be doing, and then he did what he said he would do."
jim G.
longmont, colorado
stephani H.
boulder, colorado
"Too expensive"
darlene G.
longmont, colorado
mark H.
longmont, colorado
"knowledgeable professiionals"
sharon R.
longmont, colorado
"Great tech!"
jose U.
longmont, colorado
pat S.
longmont , colorado
"Victor was prompt, courteous, he explained everything thoroughly, gave me his professional advice, and was overall wonderful."
jim P.
superior, colorado
martin H.
erie, colorado
"Called to confirm arrival time: very courteous & informative. Answered all questions."
michael S.
longmont, colorado
david C.
boulder, colorado
"Corey was friendly, knowledgeable and efficient"
martha F.
longmont, colorado
"Chris was pleasant to be with and thorough in his inspection!"
jerry D.
platteville, colorado
"Very fast service and very professional"
karol S.
longmont, colorado
"Great tech!"
kitty C.
firestone, colorado
david J.
louisville, colorado
"Good service, Altogether very professional."
steve P.
lafayette, colorado
"Routine check on 2 year old a/c. Tech was very prompt."
john W.
longmont, colorado
"You were on time, the techs worked quickly and were professional ."
dave W.
boulder, colorado
"Already filled the questionare out"
mark H.
longmont, colorado
"knowledgeable tech, very personable, did job without delay"
noah S.
longmont, colorado
"We have two AC-furnace units under this contract. For the basement unit, it seems that a thorough enough job was done. The technician checked the thermostat and all, but then left it on AC (its still spring) and by the next morning it was 60 in our house. Not a big deal. However, he never asked where the thermostat for the upstairs unit was located (its behind the MBR door) and he wasn't up there very long (checked the filter?). Cleaned up the outdoor units very well but pretty sure the upstairs AC unit was ever fired up."
craig M.
longmont, colorado
"Very prompt and excellent service"
dave W.
boulder, colorado
"James was professional and volunteered a number of tips."
elsi D.
boulder, colorado
"I called you in a panic, with a broken water pipe. As I was explaining, the woman on the phone interrupted me a moment (which seemed odd)then came back to say she'd caught a technician and sent him off immediately! Wow! This is why you're my go-to people! I have total confidence that you guys will solve my problems well and quickly. I am so grateful, and tell my friends how wonderful you are!"
john K.
longmont, colorado
carolyn P.
longmont, colorado
"Quick response to check furnace when we had a water heater burst and drained onto the furnace."
charles H.
longmont, colorado
"The night after the service we had alert notice that has not been fixed yet"
bruce P.
longmont, colorado
"Cry was very friendly, knowledgable and careful in his work."
melany N.
longmont, colorado
peggy D.
longmont, colorado
"Service was completed in a timely manner and Orion was very professional and nice to work with."
maryte A.
longmont, colorado
"Cory is a great technician with charming personality. He explained what he found & what he was doing on this service call."
charles H.
longmont, colorado
jennifer M.
longmont, colorado
"Dale was kind, professional, and answered all my questions. He found and fixed the issue with our furnace very quickly."
linda O.
boulder, colorado
"We have had Rafael here before and love the service he provides. Unfortunately he forgot to replace a panel in our ac unit & we needed to call in again, but he is usually a 10"